Disclaimer and Contacts

The SCRTN provides support for partners and subscribers for services and features not otherwise available from the website. While the SCRTN seeks to provide as much help to end users as possible, there are certain support questions and inquiries that we are not qualified to, or are prohibited from addressing. The partners and subscribers are responsible for their own field equipment and the SCRTN is not able to field support calls about specific end-user equipment, the configuration and operations of such equipment. SCRTN staff will answer questions related to access to this site and the NTRIP caster for real-time GNSS corrections, we are unable to troubleshoot your own GNSS equipment, communications devices, modems, cell phone, broadband cards et al. There are so many types and combinations of equipment being utilized by end users that unless an end user has submitted a specific 'cheat sheet' for a specific type or combination for posting on this site, we would be at a loss to help troubleshoot. We suggest you contact your equipment vendor for direct support of your own equipment.

Neither South Carolina Geodetic Survey nor the subscriber, or SCRTN members, is liable for any damages arising out of or in connection with SCRTN Services, including without limitation mistakes, omissions, interruptions, deletion of files, errors, defects, viruses, delays in operation or transmission, or failures of the Continuously operating Reference Stations (CORS). This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

SCRTN staff are not qualified or are otherwise prohibited from answering questions about surveying, mapping, geodesy, or other end user operations, procedures, methods, requirements, or standards. The use of SCRTN real-time corrections spans many types of end uses ,our staff are not versed on all types.

SCRTN Contacts:

Matt Wellslager - 803-896-7715 - matt.wellslager@rfa.sc.gov

Cindy Pohar - 803-896-7705 - cindy.pohar@rfa.sc.gov

Bob McKeown - 803-896-7612 - bob.mckeown@rfa.sc.gov